This underrated gem has surprising colors and wilder stories. Here’s how to sell them both.

If you’re the owner or top manager of a U.S. jewelry store, you’re invited to join the INSTORE Brain Squad. By taking one ...

A rich emerald alternative that didn’t hit the market until the late 1980s.

Before founding Crabtree Consulting, Megan had a successful professional career in the jewelry industry, which culminated ...

This one still haunts me because she was such a good customer over the years.” This month, we’re posting your stories of ...

In our November Brain Squad survey, we asked jewelers to share two predictions for 2026 — one conservative, one outlandish.

The Alternative Manager’s Fix: Ditch the 5-year plan. Embrace uncertainty. Adopt a “ready, fire, aim” mentality — launch ...

INSTORE’s November Brain Squad survey asked jewelers whether they use QR codes in their stores — and the industry is pretty ...

The customer] brought her mom’s old tennis bracelet to remove the diamonds to create a diamond necklace — as we often do. We ...

More money won't fix your real problems. Artificial constraints might. Here's why limiting your options can unlock your ...

Here are 10 easy ways you can start the New Year off right: ...

Inventory should be recorded at the lesser of your original cost or current market value. Here’s the crucial part that trips ...