Professor Watson announces the opening of enrollment for the next session of Ethics in the Workplace, a specialized course ...

ATLANTA — In a tight job market, finding a career can be daunting, especially if you lack training and opportunity. However, Open Hand, a nonprofit in Atlanta that prides itself on preparing ...

Do you have a therapeutic innovation that could improve lives? This program is a focused, five-week entrepreneurial training program designed to help academic researchers and early-stage biotech ...

Poor customer service can hurt your business. But just how badly might surprise you. Just ask United Airlines. In 2008, musician Dave Caroll and his band Sons of Maxwell were traveling on United ...

Delivering a high level of service helps Home Depot win with professional contractors and DIY customers alike, according to Campbell. “Customers come to the Home Depot to solve their home improvement ...

NYSEG says investments in training, staffing, and smart technology have significantly improved customer service, according to a report released Wednesday. So far this year, NYSEG reports that more ...

A compelling loyalty and rewards program can be a significant differentiator in the competitive financial services landscape. These programs can improve customer retention at neobanks, add more value ...

In Fall 2024, the University of Alabama at Birmingham’s Department of Political Science and Public Administration received support from UAB’s Strategic Investment Fund (SIF) to launch the Alabama ...

ALBANY, N.Y. (NEWS10) — Albany County is launching a Fire Service Academy Pilot Program. Officials said trainees will learn the basics of firefighting, gain valuable emergency readiness skills, ...

AI transforms training. AI is reshaping customer service training by helping agents develop problem-solving skills and emotional intelligence through realistic, adaptive learning environments. Agent ...